SHIPPING & RETURNS
Shipping & Delivery
We offer free delivery on all orders above Rs 1000/-. Your orders are usually shipped within 24 hrs once your order is successfully placed. We send our couriers through trusted courier companies that will reach you within 7-10 working days from the date of your order placed. In case of any natural disasters like heavy rains or flood or earthquake etc, or any other unavoidable circumstances like political/ social unrest etc. there might be a delay for which you will be informed.
Return and Refund Policy
We appreciate our customers buying responsibly. With all our styles basic size chart is attached, so it would be great if you check the sizes thoroughly on your kid as well to make sure you order the correct size. We are just a phone call away in case you need any help in sizing. We share very good images to give you a detail look of the fabric and other details in the garment. Our products are thoroughly checked by our QC department for every aspect to achieve the delivery of the right and perfect order at your doorstep. This way we make sure that no defective product is delivered. Still if you are not happy with the product received and you need to send your order back to our warehouse you can mail us at firstname.lastname@example.org. Customer has to mail the product to us at their cost. We have 5 day return policy after the delivery of the order. Our return and exchange policy is strict though very simple. For a successful return or exchange, you need to send us back the product at your own cost. Once the product is received at our warehouse, it will be checked for the following: -- Product should not be damaged -- Product should not be in used condition -- Product should be in actual packaging -- Return Request should be raised within 5 days of delivery -- Customer has to mail the product to our warehouse at their cost. -- The refund procedure will be initiated within 48 hours once we receive the product. The expected of refund will be within 7-10 working days after initiated. -- Product value below Rs 500 is not eligible for return. -- Only product charge will refunded in case of refund approved. Shipping charges will not be refunded. Product Return Address: Indigo Design Studio H-176, EPIP, Sitapura Industrial Area, Sitapura, Jaipur PIN: 302022 Ph: +91-8619186547
Tracking your Order
Once your order is dispatched tracking details will be shared with you, so you can track the same.