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FREQUENTLY ASKED QUESTIONS

How long is the order processing time?

Under normal circumstances your order is dispatched within 24 hours of your order confirmation. It reaches to you through our trusted carriers within 7-10 working days. In case of any other unprecedented circumstances, we will inform you regarding your orders beforehand.

How do I make an exchange?

Our return and exchange policy is strict though very simple. In case of exchange you need to share the images of defective or wrong product received by you. For a successful exchange you need to keep the packaging, labels and tags secured with the product. Once your exchange is approved you need to send it back from your end. Once we receive the product back, we will dispatch your correct order and the courier charges borne by you will be credited to your account. If you have sent the courier back without sharing your concerns or images, the product will not be accepted and the money will not be refunded.

What kinds of payment methods do you accept?

We accept credit/ debit card. We also accept Paytm. All you need to do is call and confirm with us for the same. You may wire transfer. Please call us and confirm for the same.

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